Your contract with Artéva
As part of the management of your EDI / EAI TradeXpress® platform or the new TradeXpress Infinity® platform published by Generix Group, Artéva offers you a contract to manage your flows and relieve your employees.
The Artéva Board
The management is not just a simple service: it is the birth of a relationship of trust and exchange for better collaboration between us!
As a reminder, a contract in management goes further than the TMA (third party application maintenance). Indeed, an Artéva expert integrates your team, remotely or directly in your premises, to accompany you throughout your business project or strengthen your teams in case of peak activity.
Why choose IT?
Benefit from 20 years of TradeXpress expertise capitalized at Artéva. We provide you with profiles of Project Manager or technical consultant according to your needs.
Flexibility
With formulas tailored to your needs, we determine the one that best suits you. Together, we determine the terms of the contract in management, with the possibility of renewing it. Depending on the duration of the project, the daily cost is adaptable.
If our speaker is absent, we guarantee his replacement. Depending on your needs, you can also request an alternate service with two of our experts of different profiles, and you will have someone available at all times. You benefit from two complementary profiles: the project manager and the technical consultant.
Proximity
The management is primarily the provision of expertise from one of our technical project managers. In permanent contact with your teams, he knows perfectly your context and your business needs.
Our consultant intervenes in real time on your installation, manages incidents and configures the flows adapting to your environment.
Savings
With the Direct Sales contract, you save time and money.
In other words, you will not have to train an employee or create a dedicated IT department. Our project manager Artéva is familiar with the context of your company and is therefore immediately operational!
The Artéva expertise
In addition to the benefits inherent to the contract, you benefit from the expertise of Artéva’s EDI and EAI specialists.
Thus, we choose the profile most suitable for your project, project manager or technical consultant, and we train him to your problems.
On this type of project, nothing is impossible for us. We determine what needs to be put in place to meet your objectives and make the necessary developments for their deployment.
You should know that it is possible to opt for the TMA (Tierce Maintenance Applicative) in addition to the management for a reinforced monitoring more regular.
We have called on Artéva for a Régie regarding a TradeXpress migration project. We wanted to change the EDI platform and we didn’t have the resources or time to do it. Everything went very well both technically and humanly. It’s really nice to know that there is an independent expert available who manages our project internally! I appreciated the know-how Artéva brought to the table even when we were outside the scope of the project. I would be willing to repeat this experience if needed again.”
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